Shelter Sued for Banning Service Dogs

by Shannon Moriarty · 2009-07-20 06:02:00 UTC

Viper is in frail health. She suffers from seizures, gets around in a wheelchair, and uses a catheter. Given her vulnerable condition, Viper is fortunate to have a service dog trained to help her detect and cope with seizures. 

Yet, Viper lives on the streets. Simply because her service dog has been turned away from area shelters. 

Since most shelters do not allow animals, homeless people with a four-legged friend often choose to live stay on the streets rather than part with their pet. But should homeless individuals with a life-threatening medical condition that requires the help of a service animal be forced to make this same decision? 

The Housing Rights Center and the Disability Rights Legal Center certainly doesn't think so. Last week the organization filed a lawsuit against several Los Angeles homeless shelters alleging that the Americans With Disabilities Act and fair housing laws do not allow discrimination against people just because they rely on service animals.

The service providers interviewed for the LA Times article said it can be difficult to accommodate animals - service or otherwise - in a shelter setting. According to the article, others may be "sleeping nearby who may be allergic or afraid of dogs."

It would be easy to chastise the shelter in this situation for their apparent lack of concern for medically vulnerable individuals. But keep in mind that shelters are often understaffed and filled to the brims. In a place like LA, shelters beds are in such high demand that turning away a person in need of help is usually not a choice. In addition, as any shelter worker will tell you, managing an emergency shelter is akin to controlling imminent chaos. 

While this perspective does not excuse a shelter from turning away a guest with a service animal, it provides a better understanding of the strains shelters face to meet the needs of a growing homeless population.

But just as Viper should not be sleeping on the streets, a homeless shelter is not an appropriate place for her either. Someone as medically vulnerable as Viper should be bypass shelter and go directly into permanent housing with a case manager. This is the only long-term arrangement that will ensure her medical needs are appropriately cared for.

As we move towards a prevention/rapid-rehousing model for providing homeless services, I hope this conversation about service animals in shelters becomes obsolete. 

Does the woman in this LA Times photo look familiar? It's Viper, one of the stories captured by Mark Horvath during his Road Trip, U.S.A. tour. Watch her story here.

Shannon Moriarty has worked in various homeless shelters and service organizations around the country. She is a graduate student studying housing and urban policy at Tufts University.
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